Terms & Conditions
Last updated: October 8, 2025
Please read these Terms and Conditions carefully before using our platform or purchasing any products.
Interpretation and Definitions
Definitions
- Company refers to CookPoint Appliances, located at Ladhies Rd, Nairobi (00100, GPO Nairobi), Kenya.
- Service refers to our website and all online ordering and commercial kitchen equipment supply services.
- You refers to any individual or business accessing or using the Service.
- Products include all kitchen equipment, appliances, and fabrication solutions available for sale or custom manufacturing.
- Terms means these Terms and Conditions, which govern your use of the Service.
Acknowledgment
By accessing or using our Service, You agree to be bound by these Terms. If You do not agree, do not use our Service. You also confirm that you are over 18 years of age or a duly authorized business representative.
User Obligations
- Provide accurate business and delivery information.
- Use equipment only as intended; improper use may void warranties and returns.
- Comply with all applicable safety and operational guidelines.
Purchase and Payment Terms
- All product orders are subject to availability and production capacity.
- Prices are as displayed on the website and may change without prior notice.
- Payments must be completed before delivery unless otherwise agreed in writing.
Returns & Refunds
All returns and refunds are governed by our Return & Refund Policy.
Limitation of Liability
CookPoint Appliances shall not be liable for indirect, incidental, or consequential damages arising from use of the Service or products purchased, except as required by law. Maximum liability is limited to the purchase amount of the product.
Governing Law
These Terms are governed by the laws of Kenya. Any disputes will be resolved under Kenyan jurisdiction.
Changes to Terms
We may update these Terms at any time. Material changes will be communicated via our website. Continued use of the Service after updates constitutes acceptance of the revised Terms.
Contact Us
If you have questions about these Terms, contact us at:
- Email: info@cookpoint.co.ke
- Phone: +254 720 134 610
- Address: Ladhies Rd, Nairobi (00100, GPO Nairobi), Kenya