Privacy Policy

Last updated: October 8, 2025

This Privacy Policy explains how CookPoint Appliances collects, uses, and protects your information when you use our website, products, or services. It also informs you of your rights and choices regarding your personal data.

By accessing our services or making a purchase, you agree to this Privacy Policy.

Interpretation and Definitions

Interpretation

Capitalized words in this policy have the specific meanings defined below, applicable whether they appear in singular or plural.

Definitions

• Account: A registered profile used to access CookPoint Appliances’ services or make purchases.
• Personal Data: Any information that identifies or can identify you as an individual.
• Service: Refers to the website, online store, or physical operations of CookPoint Appliances.
• We/Us/Our: CookPoint Appliances, located on Along Ladhies Road, Nairobi, Kenya.
• You/User: Any person using our website or services.

Information We Collect

• Contact information (name, phone number, email)
• Billing and payment details (M-Pesa, card, or bank transactions)
• Purchase and order history
• Device and usage data from website interactions

How We Use Your Information

• To process orders and payments
• To communicate updates, offers, or service information
• To improve our products and customer experience
• To comply with legal and financial obligations

Data Protection and Security

We use industry-standard measures to safeguard your personal information against unauthorized access, alteration, or misuse.

Your Rights

You can request to access, correct, or delete your personal data by contacting us using the details below.

Contact Us

• Email: info@cookpoint.co.ke
• Phone: +254 720 134 610
• Address: Along Ladhies Road, Nairobi, Kenya (00100, GPO Nairobi)